PRIVACY POLICY

Last Updated: June 2026

LaGrace Collective LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information with the highest standard of care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lagracecollective.com (the "Site"), join our priority registry, or complete a product reservation.

1. Information We Collect

To provide an exceptional luxury experience, we may collect the following categories of information:

  • Personal Identifiers: Name, email address, phone number, billing address, and shipping address.

  • Transaction & Order Data: Order history, curated bundle selections, and communication records with our concierge team.

  • Secure Payment Data: Payment details (credit card numbers or bank information) are processed directly and securely through our third-party encrypted merchant processors. LaGrace Collective does not store raw financial data on our servers.

  • Technical & Analytics Data: IP address, browser type, device information, and site interaction data captured via cookies and built-in e-commerce platform analytics tools.

2. How We Use Your Information

Your information is utilized intentionally to uphold our operational standards and deliver our collections seamlessly:

  • To process, fulfill, and ship your made-to-order product reservations.

  • To communicate vital production timelines, order confirmations, and tracking details.

  • To provide premium customer service through our concierge email.

  • To send priority notifications, lookbooks, and exclusive text message or email updates regarding upcoming collection drops (only if you explicitly opt-in to The Collective).

3. Sharing Your Information & SMS Privacy Protection

We do not sell, rent, or trade your personal information to third parties under any circumstances.

To operate efficiently, we share necessary data with trusted service providers who are contractually bound to maintain strict confidentiality:

  • Our core e-commerce platform host (Squarespace).

  • Our secure payment processing gateways and verified shipping carriers.

  • SMS/Text Messaging Data Privacy: If you choose to provide your mobile number to receive priority launch texts, your text messaging data, phone number, and SMS consent records will remain strictly confidential. This data will never be shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

4. Cookies and Tracking Technologies

LaGrace Collective utilizes cookies and web beacons to optimize your browsing experience, remember your preferences, and evaluate our traffic. You can adjust your device’s browser settings to refuse cookies, though doing so may limit your ability to navigate certain interactive sections of our boutique.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to shield your personal data against unauthorized access, loss, or alteration. While we utilize industry-standard encryption protocols to protect transactions, no method of electronic transmission over the internet can be guaranteed as 100% secure.

6. Your Rights & Choices

You maintain complete control over your data. You have the right to:

  • Request access to, correction of, or deletion of the personal information we hold.

  • Opt-out of promotional marketing emails instantly by clicking the "unsubscribe" link at the bottom of our communications.

  • Opt-out of text messaging updates at any time by replying "STOP" to any mobile communication received.

To exercise any of these privacy rights, please contact our concierge team at support@lagracecollective.com.

7. Governing Law

This Privacy Policy and all matters relating to data collection or protection on this Site are governed strictly by the laws of the State of Florida, United States.

8. Changes to This Policy

We reserve the right to revise this Privacy Policy periodically to reflect changes in our boutique's operations or evolving legal compliance standards. Any revisions will be published instantly on this page with an updated "Last Updated" date.

9. Contact Our Concierge Team

If you have questions, feedback, or concerns regarding your privacy or our data-handling practices, please reach out directly to: support@lagracecollective.com